Job Number V-10887
Job Name Technical Editor
Location Auburn Hills, MI
Pay Rate Market
Length Ongoing
Posting Date Dec 20, 2019


eMail Resume to: Persis Careers

Top 3 skills:
1. Strong authoring knowledge with SGLM/XML – i.e. Software Arbortext / EPIC / PTC
2. Strong knowledge of OBDII Diagnostics procedures – i.e. Capable of writing diagnostic steps
Strong automotive background

Qualifications (Skills & Experiences & Education)

Years of experience

Required Desired
 AAS degree in automotive technology
 Strong automotive technical writing skills
 Years of Experience: 3-5 Automotive Diagnostics / OBDII  BS degree in automotive technology or equivalent is desirable

 Excellent cross-functional communication
 Superb presentation
 Ability to organize data
 Quality driven and reliable – high attention to detail
 Strong analytical and problem-solving skills
 Effective operational organization, time management & planning
 Project execution. Efficient and effective solution delivery
 Adaptive planning & flexibility - ability to respond to change, report progress, and stick to a plan
 Skilled in the use of software, Arbotext, EPIC
 Strong computer skills, XML/SGML, Excel, Word, Power Point

Specialized skills, knowledge or certifications unique to this role
Required Desired
 Arbortext / EPIC XML/SGML experience
 Automotive ODBII diagnostic knowledge
 Strong knowledge of OEM and/or aftermarket diagnostic tools
 EPA/CARB regulatory knowledge  German language knowledge
 VW or Audi service information experience
 Dealer service experience (VW and Audi)
 Experience with VWGoA service applications and systems

Work flexibility (travel requirements, work schedule, etc.)
8 hours during business hours. 40 hours per week. Limited travel.

Role summary
This is a high visibility role in the After Sales organization. The “Diagnostic Technical Author” is an expert in the automotive after sales service domain. This candidate must understand and embrace the OBDII Diagnostic manual deliverable, which is designed to support aftermarket dealers in accordance to EPA/CARB regulatory.

The role is responsible for authoring OBDII diagnostic repair information manuals and repair service information for aftermarket technicians. Providing this support is required to ensure compliance with environment and legal mandated diagnostics and service related information.

Role responsibilities
 Ensure a high degree of accuracy and timely delivery of OBDII diagnostic manual information to aftermarket dealers.
 Gather all necessary information for preparation and publication of OBDII diagnostic manuals for VW and Audi carlines.
 Perform initial review of VW and Audi supplied OBDII diagnostic repair information data and wiring diagrams, and assess the scope of necessary edits and validation.
 Use XML/SGML based application to author VW and Audi supplied OBDII files to produce Service OBDII diagnostic manuals.
 Apply technical writing skills, as well as automotive service engineering, and electrical troubleshooting experience to author diagnostic repair information.
 Review completed OBDII diagnostic manual for compliance with quality and delivery standards.
 Process and resolve feedback on the quality of OBDII diagnostic repair information.
 Adapt to production and environmental changes, editorial processes, and generates ideas for process improvements.
 Monitor and follow-up on progress of all projects in accordance to schedule and deadlines.
 Ensures availability and display of OBDII diagnostic repair information on VW and Audi service information websites

Internal External
VW brand after sales, Audi brand after sales, Group Service & Technology, Warranty, Product Support, Legal, Compliance, Field Aftermarket Dealers

Scope & Magnitude

Budget Accountability: Annual budget for which this role is directly responsible
• Administrative budget 0
• Operational budget 0
• Capital 0

People Management: Attach an organization chart to show the supervision or direction under this role
• Number of solid line direct reports 0
• Span of control (total employee count under this role) 0
• Influence management (contractor, vendors, “dotted-line” employees, etc 0

This role description is a guideline and does not create contractual rights between the Company and any of its employees. The Company does not enter into any type of employment contract, implied or written, with its employees regarding job security.